This Privacy Policy explains how Lingua Connect handles personal data in connection with its website, course inquiries, screening, enrolment, and small-group language courses in Chennai.
This introduction outlines how the policy is organized and where to find key information.
We use personal data to respond to inquiries, assess starting level, match learners to a suitable group and timetable, confirm course terms, manage enrolment, arrange lessons, record attendance and progress, process payments, communicate service updates, maintain internal records, improve website reliability, and meet legal or accounting obligations.
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record management, or similar operational functions. These parties may use the data only for the services they provide to us and are expected to handle it appropriately.
We may disclose personal data when required to comply with law, court orders, lawful requests, or to protect our rights, users, staff, or property. We may also share information where disclosure is needed to prevent fraud, security incidents, or misuse of our services.
Subject to legal limits, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where consent is used as a basis, it may be withdrawn for future processing.
To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may ask for information needed to confirm identity, protect confidentiality, and assess the request under applicable law.
We retain personal data for the period needed to manage inquiries, enrolment, teaching, payments, records, and legal or accounting obligations. When data is no longer required, we delete it or anonymise it in a reasonable manner.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a later effective date is stated.
We may collect identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment records, attendance-related information, payment and billing details, and messages sent through our contact channels. We may also process limited technical data such as device, browser, and usage information when the website is used.
We receive data when users submit forms, contact us by phone or email, visit the center, complete level screening, confirm course terms, or make a booking or payment. Some technical data is generated automatically by the website and related systems during normal use.
Our website may use essential cookies to support core functions, preference cookies to remember limited settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose.
Users may manage cookies through their browser controls and, where available, through on-site preference tools. Disabling some cookies may affect basic site functions, form handling, or session continuity.
